# Semantiks

> Semantiks is the leading enterprise platform that turns AI agents into trusted, customer-facing concierges across the full customer lifecycle. Anywhere. Anytime. Across all platforms.

Semantiks is a Latin-American company — built for Latin America, competing on a global standard — offering a no-code, agentic customer-experience (CX) platform. Business teams design, deploy, monitor, and continuously improve AI "digital concierges" that proactively resolve customer friction across WhatsApp, Instagram, Facebook Messenger, web, and more, improving conversion, engagement, and retention while building long-term trust. Spanish-first design, usage-based pricing, no lock-in.

## Key facts
- **What it is:** an enterprise agentic CX platform — AI agents deployed as customer-facing concierges across the full customer lifecycle.
- **Company:** Semantiks Inc. (incorporated in Delaware, USA); founded 2023; founder Adrian Sanchez Castro. Built for Latin America.
- **Product pillars:** Engage (proactive behavior engine), Connect (omnichannel concierge layer), Design (agentic intelligence & context memory), Supervise & Evaluate (conversational analytics & observability).
- **Vs. chatbots:** a chatbot follows a script; a Semantiks agent follows a conversation — it reasons, acts, and learns across the lifecycle, reaching an 80–90% resolution rate with real customers; proactive, omnichannel, task-executing, with long-term memory.
- **Pricing:** a single axis — price per action along the conversation lifecycle (Receive → Respond → Contact → Analyze). $25/month of usable credit; no per-seat fees, no channel or integration surcharges, no annual contract; optional usage commitments for discounts; bring-your-own-model supported.
- **Latin America:** Spanish treated as an operational language (not a translation layer); WhatsApp as the primary interface; no-code ownership by CX teams; strong mid-market support.

## Pages
- [Home](https://www.semantiks.com/): platform overview
- [FAQ / About Semantiks](https://www.semantiks.com/faq): full company & product FAQ (foundation document)
- [Pro Services](https://www.semantiks.com/pro-services): agentic AI consulting & forward-deployed engineering
- [Events](https://www.semantiks.com/events): the *Agents in Production* meetup series in Mexico City — Semantiks organizes it, and our founder is the LangChain Ambassador for Mexico City. Includes the live Luma calendar.
- [Console (the product)](https://consola.semantiks.com/): the Semantiks console
- [Terms of Service](https://www.semantiks.com/terms-of-service)
- [Privacy Notice](https://www.semantiks.com/privacy-notice)

## Full content
- [Full foundation document (llms-full.txt)](https://www.semantiks.com/llms-full.txt): the complete, unabridged Q&A about Semantiks — what AI agents are, who Semantiks is, its purpose, offering, problem solved, product pillars, build-vs-buy, differentiation from chatbots, values, Latin-American focus, personalization, enterprise needs, and pricing.